Privacy policy
Last updated: 1 November 2026
Trusted Current is a business name of Pasan Perera, a sole trader, ABN 19 497 703 914, based in New South Wales. In this policy, "we" and "us" means Trusted Current. We take your privacy seriously and handle personal information in line with the Australian Privacy Principles.
What we collect
From homeowners: your name, mobile number, email address, suburb, the type of job you need, and anything you choose to tell us about the job. We collect this when you join our list on our website or speak to us.
From electricians: your business name, ABN, name, mobile number, email address, licence and accreditation numbers, the jobs you do and the suburbs you cover. We collect this when you contact us or we speak with you about joining our panel.
We also record which flyer or web link you came from, so we know which areas our letterbox drops reach. We don't use advertising trackers.
Why we collect it
- To contact you when we launch, and to talk through your job
- To introduce you to an electrician, but only if you give us permission when we speak to you
- To talk to electricians about joining our panel
- To check an electrician's licence and accreditation
- To tell you when we launch, if you ticked the box asking for updates
- To run and improve our service
Who we share it with
Electricians. Joining our list does not mean we share your details with anyone. Before we introduce you to an electrician, we will speak to you about your job and ask your permission. If you agree, we share your name, mobile, suburb and job details with no more than two electricians, so they can contact you to quote. We are paid a referral fee by the electrician for that introduction. We only share your details for the job you agreed to.
Licence registers. If you're an electrician, we check your details against public registers such as NSW Fair Trading and Solar Accreditation Australia.
Service providers. We use a small number of providers to run our website, forms and email: Cloudflare (website hosting), Tally (online forms) and VentraIP (business email, stored in Australia). They store information on our behalf. Cloudflare and Tally may hold it outside Australia, including in the European Union and the United States. We choose providers that protect data with encryption.
We never sell, rent or trade your personal information. We may disclose information if the law requires it.
Marketing messages
We only send launch updates or news if you tick the box asking for them. Every email or text we send will say it's from Trusted Current and will include an easy way to unsubscribe (an unsubscribe link, or reply STOP to a text). Unsubscribing won't affect an enquiry you've already made.
How we protect it
- Our website uses HTTPS, so form details are encrypted when you send them.
- Form entries are stored with our form provider, not on our website.
- Our accounts are protected with strong passwords and two-factor authentication, and only we can access them.
- We send each homeowner's details to an electrician individually, never in a group email.
How long we keep it
We keep homeowner enquiry details for 12 months after our last contact with you, then delete them. We keep electrician panel details while you're on our panel and for 2 years after, for our records. You can ask us to delete your details sooner at any time.
Seeing, correcting or deleting your information
You can ask what information we hold about you, ask us to correct it, or ask us to delete it. Email hello@trustedcurrent.com.au. We'll respond within 30 days, and there's no charge.
If something goes wrong
If we become aware that your information has been accessed or disclosed without permission, we'll act quickly to contain it and tell you if it's likely to cause you harm.
Complaints
If you have a concern about how we've handled your information, email hello@trustedcurrent.com.au and we'll reply within 30 days. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Changes to this policy
We may update this policy as our service grows. The date at the top shows when it last changed.